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Old 09-05-2006, 09:08 PM   #1
Shreveopolis
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Any Happy AT&T Wireless customers out there?

LOL any happy AT&T wirless customers who had to MIGRATE to Cingular and STILL happy about it ?

I thoroughly enjoyed AT&T service, had to migrate to Cingular, and I can't stand it, been thinking of switching to Verizon or something ?
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Old 09-14-2006, 11:06 PM   #2
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I was a happy ATT wireless customer for years.. Then I got caught up in the Cingular/ATT merger and they forced me from my old ATT Nokia phone into buying a Cingular Motorola phone and it sucked. I tried several models and they all sucked. Then it Katrina happened and I could hardly make a call at all. About 6 months later, I saw a Cingular spokesperson on the news blowing smoke. I knew then that it was the network and not me. I ended up dumping Cingular and even paying hundreds to cancel my contract. It was worth almost any cost to get on Verizon where I have almost no problems here in town. I don't travel much so national coverage doesn't do much for me. I just need too coverage in town. I vote for abolishment of the PSC or PUC (Public Service Commission) because they do absolutely nothing to protect citizens from telecom abuse from major corporations. What a joke.
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Old 09-15-2006, 07:49 AM   #3
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WHen I was an AT&T customer I never had to call them for anything perfect service not even a billing issue that I can recall. Once cingular took over it all went to hell and back. I switched to Verizon, one due to the shotty service of cingular and 2 they wanted me to pay to switch to CINGULAR??? I didn't tell them to buy at&t and why should I pay to use them when they are my carrier in the first place? They made it so the old at&t phones were unusable and if you could use them they had more issues than you can imagine. I pay for Verizon and it's not cheap but you do get what you pay for sometimes.

I say no to Cingular!!!
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Old 09-15-2006, 09:52 AM   #4
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Cingular blah

I was once a very happy AT&T customer also. Could even get reception in the deepest depths of Wal-Mart. Well, those days are long gone. Cingular is the worst cell provider I have ever dealt with in my life. I have no idea how they keep the lights on. I own a business and if I ran my business like they run their business, I'd be out of business. Cingular recently was called to the carpet by the Shreveport city council and had to answer as to why their service was so bad.
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Old 09-15-2006, 11:01 AM   #5
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Quote:
Originally Posted by trkshot8
Cingular recently was called to the carpet by the Shreveport city council and had to answer as to why their service was so bad.
Are you serious ? I would have liked to have heard that conversation !!
But you are correct, if anyone else ran a business like that, they'd be screwed. I got so jerked around having to migrate from AT&T to Cingular, and had to freakin' get new phones to do it. I then went through no FEWER than 8 phones trying to find one that would work. Atop some of the tallest buildings in town, with FULL signal.. calls would still get dropped, or fail to go through.

So was it when the city Council called them out.. is that when I read about the Cingular rep trying to tell us how they were trying to improve service around here or what ? that was some 8 months ago or so ?
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Old 09-15-2006, 12:16 PM   #6
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What I find funny about Cingular is their TV commercials. While I was on ATT, I didn't even know what "call failed" meant. Cell phone service just wasn't an issue for me for years and years while on ATT. But while on Cingular, all I got was dropped calls and jitter. Half my calls were dropped or unusable.

So their new TV commercials talk about how they were voted the most reliable network with the fewest dropped calls!! This simply amazes me that they can claim that in independent study proves it. Riiiiiiiight..........

I guess their marketing department is sitting around asking, "What is our biggest problems?" (dropped calls) OK, lets spend millions saying we have fewer dropped calls than anyone else! Now when I see a Cingular commecial with a pissed off actor angry over his droppouts, I just pretend he is using Cingular! They got one thing right, and that is simply associating Cingular with dropped calls. That part is Right on!
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Old 09-15-2006, 12:29 PM   #7
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..

Quote:
Originally Posted by LateNight
Are you serious ? I would have liked to have heard that conversation !!
But you are correct, if anyone else ran a business like that, they'd be screwed. I got so jerked around having to migrate from AT&T to Cingular, and had to freakin' get new phones to do it. I then went through no FEWER than 8 phones trying to find one that would work. Atop some of the tallest buildings in town, with FULL signal.. calls would still get dropped, or fail to go through.

So was it when the city Council called them out.. is that when I read about the Cingular rep trying to tell us how they were trying to improve service around here or what ? that was some 8 months ago or so ?
Here's the link.... I think there is video wih it.

http://www.ktbs.com/news/local/3904866.html
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Old 10-05-2006, 05:23 PM   #8
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Question A Related Question?

I saw your thread and just had to ask, you mention AT&T, what about T-Mobile or Cigular?

The reason I ask is that we have tried both. Cigular's service was great, but we could not get a phone from them that worked. We ended up spending the last six months of our contract with defective phones before we gave up on them.

Our experience with T-Moble was even worse. Our phones apparently worked, but we seemed unable to receive hardly any incoming calls. Frequently outgoing calls were a problem and we were often blocked from using our phone with connection problems and error messages. We even went so far as to have some friends and family members stand next to us to try calling our phone (our phone fully charged, on, and in hand) and we could not get any calls from them. Their phone received messages that the number they tried to reach (us) was busy, server not available, and a host of other similar messages. We have since quit paying for our non-existant T-mobile service, quit using their phones, and refer other potential T-moble customers to other phone companies. We were just wondering if there were very many other similar stories out there. Thank you.
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Old 10-05-2006, 06:45 PM   #9
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Verizon is the only way to go!! I switched to them 1.5 yrs ago and have nothing negative to say except $$$ but I guess the old saying goes, you get what you pay for? For this cell phone provider its totally true. I have 3 phones sharing 2000 min/month and pay 160.00
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Old 10-05-2006, 08:16 PM   #10
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Quote:
Originally Posted by scarlett
Verizon is the only way to go!!
Amen sister!!!

Quote:
Originally Posted by scarlett
I switched to them 1.5 yrs ago and have nothing negative to say except $$$ but I guess the old saying goes, you get what you pay for? For this cell phone provider its totally true. I have 3 phones sharing 2000 min/month and pay 160.00
Exactly, but it is worth the "bones" to get my life back! Cingular was holding my life hostage! I don't mean to be dramatic, but this is how I feel. I paid $600 to get off Cingular and onto Verizon, and worth every penny. I have 3 Cingular phones for sale BTW if anyone wants them. One RAZR and Two Vsomethings....
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Old 10-05-2006, 08:29 PM   #11
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Quote:
Originally Posted by rhertz
Amen sister!!!



Exactly, but it is worth the "bones" to get my life back! Cingular was holding my life hostage! I don't mean to be dramatic, but this is how I feel. I paid $600 to get off Cingular and onto Verizon, and worth every penny. I have 3 Cingular phones for sale BTW if anyone wants them. One RAZR and Two Vsomethings....
My cingular phones went into the garbage!!! It wasn't even worth listing on ebay.
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Old 10-05-2006, 07:51 PM   #12
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Quote:
Originally Posted by Tom Townsend II
I saw your thread and just had to ask, you mention AT&T, what about T-Mobile or Cigular?

The reason I ask is that we have tried both. Cigular's service was great, but we could not get a phone from them that worked. We ended up spending the last six months of our contract with defective phones before we gave up on them.
Believe you me.. went through 8 phones with Cingular. NONE OF THEM worked to my satisfaction. dropped calls, missed calls.. no signal etc etc etc etc.. lousy service over the phone. only other I tried when I bailed on Cingular was to go with Verizon, and I've been very happy with the "service" although they do cripple their phones somewhat.. compared to say cingular.. but I just needed a darn phone that would work, and Verizon has provided that. and yes they are more expensive than Cingular.
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Old 10-05-2006, 08:11 PM   #13
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The one gripe I have with Verizon is that I can't just buy any ringtone I like I have to use "their" service through the phone. But honestly if that's the only issue I have compared to using Cingular I'm doing good. The gripes I have seen out there with Cingular are unbelievable and I am really surprised how many people just put up with the problems. I paid to get out of the contract due to just hating them. Not everyone I guess can pay to get out of it. They are scammers and in the end they will loose and Verizon will win.

I have complained to verizon about cingular having roll over minutes and they don't. I am told that they will not offer it and basically you get what you pay for attitude so they know how much people hate cingular so it may never happen.
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Old 10-05-2006, 08:18 PM   #14
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Quote:
Originally Posted by scarlett
The one gripe I have with Verizon is that I can't just buy any ringtone I like I have to use "their" service through the phone.
yes I heard that the phone (RAZR for example) supports custom ringtones, but Verizon had Moto disable it in the OS and only allow Verizon's ringtone$......
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Old 10-05-2006, 08:33 PM   #15
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Quote:
Originally Posted by rhertz
yes I heard that the phone (RAZR for example) supports custom ringtones, but Verizon had Moto disable it in the OS and only allow Verizon's ringtone$......
Yeah there is no way around it. They have pretty good tones I just don't like not having the option to buy where I want and pay how much I want. I pay like 10.00 for 5 ringtones? I don't know I paid for it a few months ago out of desperation. I have the pink Razr and it really is nice but sucks in Target. If you have a phone w/ a built in antenna, DONT GO TO TARGET!!! Their walls are very thick.
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