Any Happy AT&T Wireless customers out there?

Tom Townsend II · 10-05-2006, 06:23 PM

I saw your thread and just had to ask, you mention AT&T, what about T-Mobile or Cigular?

The reason I ask is that we have tried both. Cigular's service was great, but we could not get a phone from them that worked. We ended up spending the last six months of our contract with defective phones before we gave up on them.

Our experience with T-Moble was even worse. Our phones apparently worked, but we seemed unable to receive hardly any incoming calls. Frequently outgoing calls were a problem and we were often blocked from using our phone with connection problems and error messages. We even went so far as to have some friends and family members stand next to us to try calling our phone (our phone fully charged, on, and in hand) and we could not get any calls from them. Their phone received messages that the number they tried to reach (us) was busy, server not available, and a host of other similar messages. We have since quit paying for our non-existant T-mobile service, quit using their phones, and refer other potential T-moble customers to other phone companies. We were just wondering if there were very many other similar stories out there. Thank you.

scarlett · 10-05-2006, 07:45 PM

Verizon is the only way to go!! I switched to them 1.5 yrs ago and have nothing negative to say except $$$ but I guess the old saying goes, you get what you pay for? For this cell phone provider its totally true. I have 3 phones sharing 2000 min/month and pay 160.00

rhertz · 10-05-2006, 09:16 PM

Quote:

Originally Posted by scarlett

Verizon is the only way to go!!

Amen sister!!!

Quote:

Originally Posted by scarlett

I switched to them 1.5 yrs ago and have nothing negative to say except $$$ but I guess the old saying goes, you get what you pay for? For this cell phone provider its totally true. I have 3 phones sharing 2000 min/month and pay 160.00

Exactly, but it is worth the "bones" to get my life back! Cingular was holding my life hostage! I don't mean to be dramatic, but this is how I feel. I paid $600 to get off Cingular and onto Verizon, and worth every penny. I have 3 Cingular phones for sale BTW if anyone wants them. One RAZR and Two Vsomethings....

scarlett · 10-05-2006, 09:29 PM

Quote:

Originally Posted by rhertz

Amen sister!!!

Exactly, but it is worth the "bones" to get my life back! Cingular was holding my life hostage! I don't mean to be dramatic, but this is how I feel. I paid $600 to get off Cingular and onto Verizon, and worth every penny. I have 3 Cingular phones for sale BTW if anyone wants them. One RAZR and Two Vsomethings....

My cingular phones went into the garbage!!! It wasn't even worth listing on ebay.

LateNight · 10-05-2006, 08:51 PM

Quote:

Originally Posted by Tom Townsend II

I saw your thread and just had to ask, you mention AT&T, what about T-Mobile or Cigular?

The reason I ask is that we have tried both. Cigular's service was great, but we could not get a phone from them that worked. We ended up spending the last six months of our contract with defective phones before we gave up on them.

Believe you me.. went through 8 phones with Cingular. NONE OF THEM worked to my satisfaction. dropped calls, missed calls.. no signal etc etc etc etc.. lousy service over the phone. only other I tried when I bailed on Cingular was to go with Verizon, and I've been very happy with the "service" although they do cripple their phones somewhat.. compared to say cingular.. but I just needed a darn phone that would work, and Verizon has provided that. and yes they are more expensive than Cingular.

scarlett · 10-05-2006, 09:11 PM

The one gripe I have with Verizon is that I can't just buy any ringtone I like I have to use "their" service through the phone. But honestly if that's the only issue I have compared to using Cingular I'm doing good. The gripes I have seen out there with Cingular are unbelievable and I am really surprised how many people just put up with the problems. I paid to get out of the contract due to just hating them. Not everyone I guess can pay to get out of it. They are scammers and in the end they will loose and Verizon will win.

I have complained to verizon about cingular having roll over minutes and they don't. I am told that they will not offer it and basically you get what you pay for attitude so they know how much people hate cingular so it may never happen.

rhertz · 10-05-2006, 09:18 PM

Quote:

Originally Posted by scarlett

The one gripe I have with Verizon is that I can't just buy any ringtone I like I have to use "their" service through the phone.

yes I heard that the phone (RAZR for example) supports custom ringtones, but Verizon had Moto disable it in the OS and only allow Verizon's ringtone$......

scarlett · 10-05-2006, 09:33 PM

Quote:

Originally Posted by rhertz

yes I heard that the phone (RAZR for example) supports custom ringtones, but Verizon had Moto disable it in the OS and only allow Verizon's ringtone$......

Yeah there is no way around it. They have pretty good tones I just don't like not having the option to buy where I want and pay how much I want. I pay like 10.00 for 5 ringtones? I don't know I paid for it a few months ago out of desperation. I have the pink Razr and it really is nice but sucks in Target. If you have a phone w/ a built in antenna, DONT GO TO TARGET!!! Their walls are very thick.

Rough Rider · 10-05-2006, 09:53 PM

Quote:

Originally Posted by scarlett

The one gripe I have with Verizon is that I can't just buy any ringtone I like I have to use "their" service through the phone. But honestly if that's the only issue I have compared to using Cingular I'm doing good.

right.. with Cingular , I didn't have to BUY ANY ringtones.. using Bluetooth, I would just copy over a few .mp3s to us for ringtones.. very cool. But I gave all that up for a damn phone that works and went with Verizon as well.. the crippled phones bother me too.. but the darn phone has to work first and foremost.

Rough Rider

joepole · 10-06-2006, 10:27 AM

I pay $0 for ringtones because custom ringtones are one of the most annoying things in the universe. We have a guy in our office whose phone plays some damn song and every time it rings I want to hurl it against the wall.

rhertz · 10-18-2006, 01:06 AM

Today I get a call from a customer. It was about 50% audible. Automatically I asked "Are you on your cell phone?" He said yes. I said "Do you use Cingular?" He said (knowingly) yes. Not surprised, I asked him to call me back on his landline so we could do business. No problem after that.

I just saw a cingular commercial which prompted me to post this. Cingular not only sucks, but they also practice false advertising in my opinion. Even more, they advertise their problems as if they were their strengths. Now that is messed up.

kansast · 10-18-2006, 01:43 AM

amazing how AT&T wireless had something so good, as far as a network in this town, and then Cingular rode into the ground.

rhertz · 10-05-2006, 09:11 PM

Quote:

Originally Posted by Tom Townsend II

The reason I ask is that we have tried both. Cigular's service was great, but we could not get a phone from them that worked. We ended up spending the last six months of our contract with defective phones before we gave up on them.

Our experience with T-Moble was even worse. Our phones apparently worked, but we seemed unable to receive hardly any incoming calls.(snip)

Tom, here is my take on this. If you are in Shreveport, your Cingular problems are not the phones but network related. It wouldn't matter how many phones you tried. I know one person who tried almost half a dozen phones with the same bad results. As for T-mobile, they are a MNVO (Multi Network Vendor Operator). That is, they do not own their own network but rather use Cingular's!!

10-05-2006, 06:23 PM	#1
Tom Townsend II New Member Join Date: Oct 2006 Location: Shreveport, La. Posts: 2 Rep Power: 0	A Related Question? I saw your thread and just had to ask, you mention AT&T, what about T-Mobile or Cigular? The reason I ask is that we have tried both. Cigular's service was great, but we could not get a phone from them that worked. We ended up spending the last six months of our contract with defective phones before we gave up on them. Our experience with T-Moble was even worse. Our phones apparently worked, but we seemed unable to receive hardly any incoming calls. Frequently outgoing calls were a problem and we were often blocked from using our phone with connection problems and error messages. We even went so far as to have some friends and family members stand next to us to try calling our phone (our phone fully charged, on, and in hand) and we could not get any calls from them. Their phone received messages that the number they tried to reach (us) was busy, server not available, and a host of other similar messages. We have since quit paying for our non-existant T-mobile service, quit using their phones, and refer other potential T-moble customers to other phone companies. We were just wondering if there were very many other similar stories out there. Thank you.

10-06-2006, 10:27 AM	#10
joepole SBLive! Veteran Join Date: Sep 2006 Posts: 1,606 Rep Power: 281	Ringtones I pay $0 for ringtones because custom ringtones are one of the most annoying things in the universe. We have a guy in our office whose phone plays some damn song and every time it rings I want to hurl it against the wall.

10-18-2006, 01:43 AM	#12
kansast Advanced Member Join Date: Apr 2006 Location: Shreveport, LA Posts: 108 Rep Power: 246	amazing how AT&T wireless had something so good, as far as a network in this town, and then Cingular rode into the ground. __________________ KansasT ------------------ "Up stairs the band was playin' and the singer was singin' somethin' 'bout going home"

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10-05-2006, 07:45 PM	#2
scarlett Advanced Member Join Date: Sep 2006 Posts: 474 Rep Power: 256	Verizon is the only way to go!! I switched to them 1.5 yrs ago and have nothing negative to say except $$$ but I guess the old saying goes, you get what you pay for? For this cell phone provider its totally true. I have 3 phones sharing 2000 min/month and pay 160.00

10-05-2006, 09:11 PM	#6
scarlett Advanced Member Join Date: Sep 2006 Posts: 474 Rep Power: 256	The one gripe I have with Verizon is that I can't just buy any ringtone I like I have to use "their" service through the phone. But honestly if that's the only issue I have compared to using Cingular I'm doing good. The gripes I have seen out there with Cingular are unbelievable and I am really surprised how many people just put up with the problems. I paid to get out of the contract due to just hating them. Not everyone I guess can pay to get out of it. They are scammers and in the end they will loose and Verizon will win. I have complained to verizon about cingular having roll over minutes and they don't. I am told that they will not offer it and basically you get what you pay for attitude so they know how much people hate cingular so it may never happen.

10-18-2006, 01:06 AM	#11
rhertz SBLive! Veteran Join Date: May 2006 Posts: 2,834 Rep Power: 316	Today I get a call from a customer. It was about 50% audible. Automatically I asked "Are you on your cell phone?" He said yes. I said "Do you use Cingular?" He said (knowingly) yes. Not surprised, I asked him to call me back on his landline so we could do business. No problem after that. I just saw a cingular commercial which prompted me to post this. Cingular not only sucks, but they also practice false advertising in my opinion. Even more, they advertise their problems as if they were their strengths. Now that is messed up.

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