Mc Donalds at Linwood and Bert Kouns

[vixweb]

I went to the mcDs @ linwood and bertkouns today
Seriously, as a former McDonalds manager, I decided I would give the place a good look and this is what I noticed:
The place was spotless, even the floor and "stainless" in the work area.
I overheard the shift manager telling 3 different employees to wash their hands after handling cleaning utensils, and they did what they were told.
The employees were acting professional- no laughing and carrying on.
I noticed the shift manager "paying attention" to how the cashier handled me, and she was perfect.
I also looked at the food, how it was prepared, and packaged- what I noticed there was "by the book".(yes I still have all the manuals and training materials)
The impression I got, was that someone in upper management came down hard on the minions to straighten that store up! I wonder if this thread has anyhing to do with it? Since I dont frequent that part of town, I could have simply been there at the right time....with a good manager on duty?
If anyone else notices anything like this-post it

[piemaker720]

Originally Posted by vixweb

I went to the mcDs @ linwood and bertkouns today
Seriously, as a former McDonalds manager, I decided I would give the place a good look and this is what I noticed:
The place was spotless, even the floor and "stainless" in the work area.
I overheard the shift manager telling 3 different employees to wash their hands after handling cleaning utensils, and they did what they were told.
The employees were acting professional- no laughing and carrying on.
I noticed the shift manager "paying attention" to how the cashier handled me, and she was perfect.
I also looked at the food, how it was prepared, and packaged- what I noticed there was "by the book".(yes I still have all the manuals and training materials)
The impression I got, was that someone in upper management came down hard on the minions to straighten that store up! I wonder if this thread has anyhing to do with it? Since I dont frequent that part of town, I could have simply been there at the right time....with a good manager on duty?
If anyone else notices anything like this-post it

Since you use to work for McD's what about the way the ones on Airline do.

[vixweb]

I actually Opened the one @ Airline and Viking- It was a big deal back then. But I havent noticed latley, I will make a point to critique them for this thread and let you know what I think. I really got the impression of NEW management at the one I went to today, and thats EXACTLY the problem you experienced: poor management- but we'll see!

[piemaker720]

Originally Posted by vixweb

I actually Opened the one @ Airline and Viking- It was a big deal back then. But I havent noticed latley, I will make a point to critique them for this thread and let you know what I think. I really got the impression of NEW management at the one I went to today, and thats EXACTLY the problem you experienced: poor management- but we'll see!

I don't know if you are up to date on what I am talking about but go to lounge thread, 2nd page, got a beef you'll see the letter I was sent.

[vixweb]

I read the thread, That letter was caused by poor management who told corporate their version of your experiences, which led to the letter. They didn't want to admit that they couldn't get your order right- so you were labeled a pain in the arse! making a burger without cheese is not complicated! I would have written-up whoever was responsible, and if it happened again, they would be fired. These are BASIC management skills that are apparently lacking, partly because their wages run off anyone qualified. The reason I quit was because I wanted to stay in middle management, and they dont allow that. You have to move up to stay working there. Which is rediculous

[piemaker720]

Originally Posted by vixweb

I read the thread, That letter was caused by poor management who told corporate their version of your experiences, which led to the letter. They didn't want to admit that they couldn't get your order right- so you were labeled a pain in the arse! making a burger without cheese is not complicated! I would have written-up whoever was responsible, and if it happened again, they would be fired. These are BASIC management skills that are apparently lacking, partly because their wages run off anyone qualified. The reason I quit was because I wanted to stay in middle management, and they dont allow that. You have to move up to stay working there. Which is rediculous

If you think I come down hard on McD's you know why. I have good reason, I hope those scumbags at those restaurants will somehow read these threads.

[vixweb]

I was trying to imply that with the first thread- You have plenty to be pissed at! And the things I noticed @ the one today maybe because someone that matters read this thread. Again, We'll see

[rhertz]

Originally Posted by vixweb

snip...
If anyone else notices anything like this-post it

I used to eat at that location fairly often for breakfast until this thread started. Yes I noticed it seemed to be managed well, perhaps better than other McDonalds (which was why I went there). But again, I don't think the original poster would lie about something like this. So assuming it is true, it doesn't matter to me how clean the place is if a rogue employee is spitting on food for whatever reason. I would just as soon try my luck at a different McD's with different staff if you know what I mean.

[piemaker720]

Originally Posted by rhertz

I used to eat at that location fairly often for breakfast until this thread started. Yes I noticed it seemed to be managed well, perhaps better than other McDonalds (which was why I went there). But again, I don't think the original poster would lie about something like this. So assuming it is true, it doesn't matter to me how clean the place is if a rogue employee is spitting on food for whatever reason. I would just as soon try my luck at a different McD's with different staff if you know what I mean.

I understand and as long as you don't think about it happening at any other store you'll be alright uh.

[rhertz]

Originally Posted by piemaker720

I understand and as long as you don't think about it happening at any other store you'll be alright uh.

right. Otherwise, I would only cook at home, and I can't do that.

[SBCmetroguy]

I saw the word "management" mentioned.

What the hell is that? I rarely ever go to McD's anymore, except occasionally when I am VERY hungry on my way to work in the morning. What I have noticed, however, is that the "managers" these days appear afraid to do anything to their employees so they all act like the employees are their buddies.

Not no, but hell no... that is NOT how business works.

[rhertz]

Update: I was eating at another McDonalds this morning and I recognized one of the employees from the Linwood@Bert Kouns store which I am currently boycotting. So it occurred to me that one owner might own several locations and move employees around. So the burger spitter could be anywhere! Arg!

[Isaac-Saxxon]

Originally Posted by rhertz

Update: I was eating at another McDonalds this morning and I recognized one of the employees from the Linwood@Bert Kouns store which I am currently boycotting. So it occurred to me that one owner might own several locations and move employees around. So the burger spitter could be anywhere! Arg!

You should stick with sushi because Micky D's is trying to kill American

[LateNight]

Originally Posted by rhertz

So it occurred to me that one owner might own several locations and move employees around. So the burger spitter could be anywhere! Arg!

Kind of like what they do with priests right ?